Tag Archives: hospitality

The Ritz-Carlton, Chicago’s next era as a hospitality landmark

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The Ritz-Carlton, Chicago’s thoughtful, two-year transformation was planned as a tribute to the city of Chicago, bringing the outside in and celebrating the city’s long history as an architectural innovator. With this guiding principle, the JLL project management team undertook a complex modernization with an eye on both ownership’s interests and a luxury customer experience.

Click below for our Project Profile on The Ritz-Carlton, Chicago, a hospitality icon that’s inspiring life’s most meaningful journeys.

The Ritz-Carlton, Chicago

Project scope included a new lobby, bar, cafe, restaurant, ballrooms, meeting rooms, guestroom suites (plus eight luxury apartments) renovation, corridors, club lounge, spa, fitness center and pool, along with mechanical central plant upgrades. One of the team’s most important tasks was the structural modification necessary to open up views in the public areas, the most visible way to elevate design and comfort for the Ritz-Carlton’s next phase of success.… Read More

Chicago 2025: In the shared economy, do you know who your customer is?

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Spoiler alert. In the shared economy, everyone’s customer is the end user. The knowledge worker, the talent, the Millennials, whatever you want to call it. At Chicago 2025, JLL Chicago’s marquee event held earlier this month, we heard from some of the industry’s top thought leaders on how they’re navigating the shared economy’s major changes to the way we operate.

shared economy

Panelists John Gavin, Andrea Zopp and Chris Kelly

The No. 1 thing tenants talk about is talent, said World Business Chicago president and CEO Andrea Zopp, which is positive news for Chicago. We’re drawing college graduates at a higher rate than our comparable cities because people are looking for quality of life, affordability and a wide variety of housing options to evolve in an urban environment. And what talent wants is driving both major business decisions and major municipal ones, like Chicago’s investment in Divvy, our bike share program. All employers want is the ability to compete, and Chicago’s diverse economy, connectivity, access to transit, and quality of neighborhoods are all formidable tools for their arsenal. Expect forward-thinking initiatives like the planned express train to O’Hare to go a long way in attracting and retaining our major corporate occupiers.… Read More