Author Archives: Marissa Oberlander

Flight to quality and sub-5% vacancy punctuate Chicago industrial’s Q2

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industrial

Welcome to Episode 15.5 of Real Time, JLL Chicago’s industrial podcast. In this episode, the team previews the Chicago market’s second quarter industrial statistics, breaking down everything from vacancy and absorption to investment sales and construction deliveries. The highlights:

  • Market vacancy has stabilized and remains hovering, unbelievably, below 7 percent, with sub-5-percent vacancy in O’Hare!
  • Q2 saw 9 million square feet of leasing volume, a number we haven’t seen since Q3 2016
  • Construction has slowed down as developers become more thoughtful about where and how they build, a healthy sign for the market
  • Tenants, especially in the bread and butter size range, are moving on up to new Class A product for the higher image, clear heights and finishes

Keep your eyes peeled for a detailed submarket report in the coming weeks!

Hosted by: Industrial market research experts George Cutro and Chad Buch

Listen to this seven-minute podcast with the player above or click here.

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How Rogers Behavioral Health serves thousands around the country

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Rogers Behavioral Health was founded more than 110 years ago by Dr. Arthur Rogers, a mental health pioneer committed to providing quality healthcare for those suffering from mental illness. One of the country’s largest independent behavioral health systems today, Rogers has expanded nationally beyond its main hospital in Oconomowoc, Wisconsin, now annually serving more than 16,000 adults, teens and children across the system. With an eye on pursuing more strategic, data-driven expansion, Rogers connected with our team in summer 2017.

Click below for our Project Profile on Rogers Behavioral Health, an organization that provides thousands of people a place to turn when struggling with mental illness or addiction.

Rogers Behavioral Health

Armed with our proprietary portfolio analytics tool, demographic data and a firm grasp of their business, we caught Rogers’ attention and began building a relationship as the health system’s single source of real estate expertise.
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Will robots overtake humans? The Changing Landscape of Industry 4.0

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changing landscape

Welcome to episode 15 of Real Time, JLL Chicago’s industrial podcast. In this special post-event episode, the team recaps JLL Chicago Industrial’s recent client event, “The Changing Landscape of Chicago Industrial Real Estate,” held at Chicago’s first innovation center for physical product development and manufacturing, mHUB. Prognosticating on the future of supply chain, our all-star panel of industrial pros included:

Hosted by: Industrial market research experts George Cutro and Chad Buch


Listen to this podcast with the player above or click here. Also be sure to read our event recap below.

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5 things you never want to hear at your hospital

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On the journey toward value-based healthcare, health systems are facing stiff competition. Consumers’ costs are going up, their expectations are higher and they’re not afraid to comparison shop when it comes to their health and wellness. Add nontraditional healthcare channels like pharmacy and grocery into the mix, and the battle for market share becomes even more crowded.

“To compete in a retail-driven healthcare market, health systems need to take a customer-focused approach to attract and retain both customers and top talent,” said Vicki Eickelberger, Managing Director at Big Red Rooster, a JLL company. “Creating experiences that connect with customers and their needs has been a strategic premise of successful retailing for decades.”

Healthcare is expensive, messy and fraught with emotion. Gaining customers’ trust requires a care-centered brand fueled by strong culture and service standards. If you’re hearing any of the negative statements below within the walls of your health system, reconsider your brand experience.

“I’m lost.”

Hospitals play host to patients, caregivers, visitors and other guests, meaning there’s a need to build out multiple customer experiences within the same environment. It’s the reason many systems have tapped a Chief Experience Officer, and why OhioHealth turned to Big Red Rooster for an easy and intuitive wayfinding system.

big red rooster

After interviewing stakeholders to understand needs and desired outcomes, Big Red Rooster journey mapped each audience’s experience to identify the best placement of branding and signage. Prioritizing simplicity and projecting a sense of calm, public spaces became uplifting landmarks that oriented people efficiently. That consumer-centric filter has extended across the system’s culture, process and design, resulting in valuable continuity across ambulatory, outpatient and pharmacy sites.… Read More

The doctor is in…the mall?

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As consumerization pushes health systems closer and closer to their patients, we’re seeing healthcare emerge as an opportune tenant for retail landlords with big box vacancies.

consumerization

JLL’s healthcare experts: Greg Gerber, Sarah Cogswell, Sylvia A. van Loveren and Scott Merz

“There’s been a big push by retail landlords to try and attract medical tenants to diversify their portfolios, many of which have been struggling to adapt to the changing nature of retail,” JLL Senior Vice President Sarah Cogswell said at a recent RE Journals’ event.

The challenge is catering to the specifics of healthcare tenants. Landlords are used to retailers that have their specs down to a science, a repeatable façade and the ability to take over a building and make it their own.… Read More

Retail therapy draws tenants to suburban Class A product

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Shopping on your lunch hour never gets old. Especially in the suburbs, where the live/work/play perks of urban density are in short supply. Suburban malls offer the opportunity to run errands during lunch, while also conveniently supporting a wide array of business amenities such as restaurants and event space for everyday meetings and larger corporate gatherings.

Across suburban Chicago, Class A office properties within a mile of a major mall are outperforming their competition in three out of four major suburban submarkets. While the area around Fashion Outlets of Chicago appears to be flagging, JLL Research attributes that to lack of concentrated Class A buildings surrounding the retail center and the size of nearby O’Hare airport.

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Where to snag Class A space at a $20 PSF discount

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Class A

Just in time for summer, we’re here with an office space discount you have to see to believe. In the last five years, the gap between top-tier downtown and suburban space has dramatically widened, creating interesting opportunities for occupiers looking for luxury.

Since 2012, Class A rents have increased just 3.2 percent in the suburbs, compared with more than 21.5 percent downtown. For even the smallest tenants, this represents six-figure savings that could be reallocated to other business priorities, from talent retention to technology upgrades.… Read More

Top 10: Finding quality labor during a workforce shortage

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At a recent NAIOP Chicago event, the topic wasn’t real estate; it was labor. February saw the highest monthly level of job creation since mid-2016 and unemployment sits at just 4.1 percent as skilled talent becomes increasingly difficult to recruit and retain.

labor

JLL’s Meredith O’Connor and Keith Stauber

“Job growth continues rapidly even with talent shortages and employment occurring faster than the labor force can expand,” said JLL Managing Director Keith Stauber, moderator. “These trends also mirror consumer confidence, which has been at its highest levels since 2000.”

Greater competition for labor has pushed occupiers to look at long-term workforce productivity and sustainability (including metrics like net migration and population growth) rather than short term affordability.

The NAIOP panel of experts featured JLL International Director Meredith O’Connor, Co-Chairman of JLL’s Headquarters Practice Group and a Business and Economic Incentives lead. Her top 10 takeaways:… Read More

Getting to know Meredith O’Connor

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Thanks to her innate talent, drive and uncompromising work ethic, Meredith O’Connor is without equal in the city. Her secret superpower? She’s a connector. By building relationships with likeminded and equally motivated individuals, no matter their career or industry specialization, she’s built a business to be reckoned with and lifelong friends along the way.

A key player in helping corporations uncover often overlooked business and economic incentives, Meredith’s work continues to change skylines and bolster economies across the country. Let’s take a look at how it all began.

Meredith O'Connor

Meredith and her family of seven

Career beginnings

Government was the perfect start for Meredith, doing great things for the city she grew up in and loves. After she got her MBA, she was promoted from sergeant at arms in the City Council into the Planning Department. Under the inspiring leadership of Mayor Daley and in partnership with a team passionate about economic development, she jump-started her career working on exciting projects from the ’96 Democratic National Convention to the 2016 Olympic bid.… Read More

Chicago 2025: In the shared economy, do you know who your customer is?

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Spoiler alert. In the shared economy, everyone’s customer is the end user. The knowledge worker, the talent, the Millennials, whatever you want to call it. At Chicago 2025, JLL Chicago’s marquee event held earlier this month, we heard from some of the industry’s top thought leaders on how they’re navigating the shared economy’s major changes to the way we operate.

shared economy

Panelists John Gavin, Andrea Zopp and Chris Kelly

The No. 1 thing tenants talk about is talent, said World Business Chicago president and CEO Andrea Zopp, which is positive news for Chicago. We’re drawing college graduates at a higher rate than our comparable cities because people are looking for quality of life, affordability and a wide variety of housing options to evolve in an urban environment. And what talent wants is driving both major business decisions and major municipal ones, like Chicago’s investment in Divvy, our bike share program. All employers want is the ability to compete, and Chicago’s diverse economy, connectivity, access to transit, and quality of neighborhoods are all formidable tools for their arsenal. Expect forward-thinking initiatives like the planned express train to O’Hare to go a long way in attracting and retaining our major corporate occupiers.… Read More

Can the market stump JLL Chicago’s industrial experts?

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podcast anniversary

Welcome to Episode 14 of Real Time, JLL Chicago’s industrial podcast. In our one-year anniversary episode, the team fields questions from our valued listeners. The industrial market tried to stump our experts, but were they successful? Listen for a surprise special guest and our hosts’ answers to questions including:

  • What is the definition of infill?
  • What are you seeing in I-55 as far as demand versus current supply?
  • Is commercial property beginning to respond to changes in interest rates and values?
  • If you could put $100 million to work, which submarket would you pick and why?
  • What’s driving the uptick in leasing of 350,000 to 500,000-square-foot properties?

Thank you to all of our guests and listeners for a fantastic first season. It’s been a pleasure sharing our insight on one of the most exciting and active industrial markets in the country. We continue to learn so much from collaborating with all of you. Season Two is going to clear new heights!

Hosted by: Industrial market research experts George Cutro and Chad Buch

Listen to this podcast with the player above or click here.

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Q1 2018 Office Insight: A tale of two markets

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office insight

Q1 2018 stats for the Downtown Chicago office market

Two roads are diverging in Chicago, as evidenced by first quarter’s mind-boggling 35.2 percent spread between Class A and Class B asking rents downtown. While the triennial property tax assessment pushed landlords of choice properties to raise rents to record highs, they’re controlling the sticker shock with substantial concession packages.

Tenant improvement allowances are up by an average of 33 percent in the CBD over the past five years, something “that’s really moving the needle for tenant decision,” JLL Managing Director of Research Christian Beaudoin recently told Crain’s Chicago Business.

Construction costs rose 3 percent last year, there’s more than 7 million square feet of product under construction and landlords are competing aggressively to land tenants. These factors are fueling tenant demand for TI dollars, which will be applied toward building out creative, highly amenitized spaces in configurations ranging from traditional to progressive (like GGP at River North Point).

While financial services and law firms are shedding excess second generation Class A space, those vacancies continue to be offset by suburban relocations (including McGraw-Hill and AdTalem Education), particularly to the West Loop. Leasing activity has already reached more than 45 percent of last year’s total volume, a roaring start to the year bolstered by the urban migration trend.… Read More

Chicago 2025: The world will never move this slowly again

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Hundreds of industry leaders joined JLL Chicago to discuss Chicago 2025 and the shared economy. Transforming industries and challenging traditional business models, shared economy giants from Uber to WeWork have also become daily staples for all of us.

Chris Kelly

Chris Kelly, co-founder and president of Convene, a New York-based “workplace-as-a-service” platform and provider that expanded into Willis Tower last summer, kicked off the big event with a keynote. We’re on the cusp of a new paradigm, which will redefine the form and utility of office buildings. Seeing as office building design hasn’t changed since the turn of the century, the shared economy lifestyle is posing unique challenges for developers and owners alike.

The world will never move this slowly again. Knowing that two of the world’s largest economic forces, the shared economy and technology, have yet to make their mark on real estate’s dominant design, Chris shared some key predictions in building the office towers of the future:… Read More

Chicago industrial sees recommitments and really big portfolio sales in Q1

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industrial

Welcome to Episode 13.5 of Real Time, JLL Chicago’s industrial podcast. In this episode, the team previews the Chicago market’s first quarter industrial statistics, breaking down everything from vacancy and absorption to investment sales and construction deliveries. The highlights:

  • Existing occupiers like Home Depot, Clorox, RJW and Uline are expanding around the market
  • Blackstone and High Street grow their holdings through portfolio acquisitions.
  • Mid-range leasing velocity is robust, with 21 new leases between 100,000 and 500,000 square feet in the first quarter
  • Take notice of the two business park developments near O’Hare, a trend more typical of suburban greenfield markets

Keep your eyes peeled for a detailed submarket report in the coming weeks!

Hosted by: Industrial market research experts George Cutro and Chad Buch

Listen to this four-minute podcast with the player above or click here.

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How to boost rent by $7 p.s.f. and improve your golf swing

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Just six months after acquiring the 1970s-style Class B property at 222 South Riverside Plaza in 2014, ownership kicked off a transformational renovation with the close involvement of JLL’s agency leasing, project management and property management teams. The project has already experienced tremendous success and is poised to add value to ownership’s investment long after its 2017 completion.

Click below for our Project Profile on 222 South Riverside Plaza. The West Loop tower’s $50 million renovation was featured in the Chicago Tribune and continues to make a major impact on tenant renewals and rental rates.

222 South Riverside Plaza

In a strategic re-use of formerly obsolete space, the team chose the back of the lobby for the new tenant lounge, as the former ground-level retail was not a desirable location for a tenant. The multi-disciplinary JLL team played an integral role in shaping plans and facilitating efficient, clear communication around the specs and schedule of construction.… Read More

You won’t believe what happens next for healthcare

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2017 was a year of mega-mergers in healthcare as providers and payers alike seek economies of scale, often by joining forces, on the journey toward value-based care. This patient-centric model of quality over quantity creates more risk, and responsibility, causing health systems of all sizes and geographies to reevaluate their delivery of care model, build efficiencies and hopefully gain a leg up on the competition.

With downward cost pressures and such a huge emphasis on results, the healthcare of tomorrow is going to look a whole lot different from today’s hospitals and doctors’ offices. In fact, the tech-forward, community-first evolution has already started.

Telehealth: A Skype date with doc

Imagine you’re in a rural community miles from the nearest hospital, or you’re just across the street from one but are challenged by limited mobility. Telehealth leverages technology so patients can seek treatment without ever leaving the house, significantly reducing costs for the health system while shielding vulnerable patients from healthcare-associated infections.

At the $54-million Mercy Virtual Care Center in St. Louis, a nearly 200-year-old health system is pioneering the idea of a “hospital without beds.” With regular virtual visits and remote health data monitoring technology, Mercy can observe even the most critical patients with an even closer eye, learning individual baselines and gaining the ability to distinguish true emergencies from issues that could be solved by changing medications. It’s already reducing readmission rates, improving outcomes and changing the way we think about house calls.… Read More

Value-Based Healthcare: How did we get here?

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healthcare timeline

If you think today’s healthcare system feels like an unsolvable Rubik’s Cube, you’re not alone. But it didn’t develop in a vacuum, and it’s important to understand historical context. Explore a timeline of our journey toward value-based healthcare below, where you can roll over the red buttons for details on major legislative, social and cultural milestones.… Read More

American Academy of Pediatrics’ new headquarters of the future

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Since the American Academy of Pediatrics’ headquarters opened more than 30 years ago, the organization has experienced unprecedented growth. Membership has grown by more than 250 percent to 66,000 members, and total staff has increased from 125 to 455 people. AAP tapped JLL in early 2014 to craft a strategic real estate plan for its new “headquarters of the future.”

Click below for our Project Profile on AAP,  an organization committed to the optimal physical, mental and social health and wellbeing for all infants, children, adolescents and young adults.

American Academy of Pediatrics

We explored expansion and restacking AAP’s existing Elk Grove Village building, purchase of a new building and a ground-up build-to-suit. After touring downtown and suburban sites, it became clear that a build-to-suit was the best choice for AAP’s unique needs. Hamilton Lakes Business Park in Itasca offered proximity to AAP’s valued employee base and future expandability.

As owner’s rep, we facilitated the acquisition of the land site, due diligence and entitlements, as well as the hiring of all project partners. The team worked through the approval process with the Village of Itasca regarding site layouts and engineering, traffic impact and local intersection improvements to help traffic flow.… Read More

Inside Chicago’s $80 billion manufacturing industry

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manufacturing

Welcome to Episode 13 of Real Time, JLL Chicago’s industrial podcast. In the second half of this two-part episode, the team chats with mHUB CEO Haven Allen about Chicago’s local manufacturing ecosystem. With 14,000 establishments already employing more than 400,000 people, there’s opportunity everywhere. We explore how mHUB and its partners are:

  • Building a community of manufacturing innovation talent
  • Providing those people with opportunities to grow their ideas with local resources
  • Creating the conditions for product innovators to survive and thrive in this industrial revolution
  • Sparking industry collaboration that accelerates the introduction of sustainable new product businesses

Hosted by: Industrial market research experts George Cutro and Chad Buch


Listen to this podcast with the player above or click here.

Listen to Part 1 here.

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Top 10: Fighting healthcare-associated infections with facilities management

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healthcare compliance

Our healthcare solutions team recently hosted a webinar uncovering the unexpected impact of facilities management and healthcare compliance on patient safety and clinical outcomes.

“On any given day, about one in 25 hospital patients has at least one healthcare-associated infection,” said JLL Director of Healthcare Technical Operations George Mills. “By taking a proactive approach to compliance, health systems can reduce overall risk in hospital environments.”

George joined JLL last year after serving as Director of the Department of Engineering at The Joint Commission. By exploring the intersection of clinical needs and the physical environment, he’s demonstrating the need for health systems to turn a critical eye to their operational efficiency and outcomes.

Our top 10 webinar takeaways:… Read More