JLL’s Guide to Open House Chicago 2017

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Open House Chicago 2017

Thousands upon thousands of architecture buffs and urban explorers will descend upon the city this weekend for the Chicago Architecture Foundation’s Open House Chicago, which offers behind-the-scenes access to more than 250 buildings across the city on Saturday and Sunday from 9am to 5pm.

JLL Chicago is proud to have eight of its buildings under management participating in this free public festival. Enjoy this handy guide to our buildings and get to know a member of each management team along the way. Hope to see you there!

AMA Plaza – 330 N. Wabash
General Manager: Susan Hammer

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have been a property manager for more than three decades. I’ve spent the last 14 years at AMA Plaza.

Describe a “Day in the Life.”
Each day is different with new opportunities, including solving tenant needs, responding to client requests, financial reporting and accountability, overseeing major repair or capital projects, supervising service providers and creating a supportive and dynamic environment for members of the management team. We have a complex business and operational relationship with The Langham Chicago, housed on the first 13 floors of the building, and that has led to some interesting experiences. For example, several pop and rock bands stay there, and hundreds of people are suddenly waiting on the plaza for a sighting. We have had to sneak a couple of groups through the dock because of that.

What do you enjoy about property management?
I love that there are so many components to the job, including understanding mechanical systems, engaging in sustainability and energy conservation, tenant relations, community service, emergency preparedness and more. Because of that, there’s a never-ending learning process that must take place in order to be successful. A property manager must be alert to a changing tenant pulse, market shifts, developing trends, new technologies and business strategies, not to mention external factors that affect real estate like regulation, weather, elections and the changing global marketplace.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
AMA Plaza/330 N. Wabash was renowned architect Mies van der Rohe’s last and largest American building—he died before it was completed. The building is on the National Register of Historic Placess, a Chicago Landmark and is the youngest entry on both registries. Chicago Tribune architecture critic Blair Kamin describes the building as “solitary splendor, a regal slab of exquisitely proportioned steel and glass.” The building’s solid and adaptable infrastructure has facilitated a large-scale internal redevelopment for office tenants and created a home for the award-winning Langham. All this while preserving its historic integrity.

What can visitors expect to see and explore at your property during Open House Chicago?
Visitors will enter into the 33,000-square-foot lobby, which is 26-feet high. Mies’ characteristic travertine walls wrap the interior first floor core, emphasizing the classically spare artistic appeal. Take in Marino Marini’s bust of Mies before traveling up to the 23rd floor, a completely open and raw space, showcasing expansive views from the floor-to-ceiling windows and a column-free floor plate.

Why should they make visiting your building a priority?
In a city of great architecture, AMA Plaza/330 N. Wabash is definitely high on the list. An opportunity to see a Mies building from the inside out is not to be missed.

77 W. Wacker
General Manager: Myrna Coronado-Brookover

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have worked at 77 W. Wacker for 16 years and I have worked in the industry for 23 years.

Describe a “Day in the Life.”
Every day is different. You may start your day handing out cookies to your tenants in the lobby, then run upstairs to put the final touches on your monthly report or budget. Next, you’re heading into a meeting to discuss your energy management plan with building engineers before walking a construction project with a general contractor. And all this before lunch. I get to wear so many hats I could open my own haberdashery.

What do you enjoy about property management?
Property management allows me to touch the lives of all the employees and guests that enter the building through personal interaction or by ensuring their work environment is positive and enjoyable. I am also very lucky to work with an amazing JLL team that is passionate about caring for the building and its occupants. We take great pride in our work, always pushing the limits of exceptionalism.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
I love the reaction we get when people first walk in to our building – you can see their eyes widen and say, “WOW!” We’ve been featured in TV and movies, most notably the climactic scene in “The Negotiator” with Samuel L. Jackson.

What can visitors expect to see and explore at your property during Open House Chicago?
77 W. Wacker has partnered with Capital One to provide two unique sites at this year’s Open House Chicago. After touring the beautiful lobby, which hosts three different art pieces, guests can visit our newly-opened Iridium Center that blends form and function to create a futuristic and stylish lounge and meeting space for our tenants. Capital One will be opening their innovative 22nd floor “Shop,” which offers breathtaking, 360-degree views of the city and was recently named a Crain’s Chicago Coolest Office.

Why should they make visiting your building a priority?
People should see the building because it is one of the finest examples of Modern Classicism in the U.S. I also think that the light fixtures in the Iridium Center will be one of the most Instagram-worthy features of this year’s event!

Railway Exchange – 224 S. Michigan
Chief Engineer: Larry Lang

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have worked at the Railway Exchange Building for almost six years and have been in the industry for more than 27 years.

Describe a “Day in the Life.”
224 S. Michigan is an extremely active building. Thousands of people come through our doors every day. Whether they are taking a tour with the Chicago Architecture Foundation, eating at Corner Bakery, visiting a tenant or just stopping in to enjoy the beauty of our magnificent lobby, there is always something happening. Part of my job is to make sure those visiting our building from all over the world are just as safe and comfortable as our tenants.

What do you enjoy about property management?
As the Chief Engineer, I manage many aspects of the property by maintaining all the mechanical systems in the building. Over the past few years, I have enjoyed working to reduce our energy consumption at 224. I led my team to achieve a 22-percent energy reduction for Retrofit Chicago and also won Retrofit Chicago’s Engineer of the Year in 2016 for my leadership.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
I enjoy the beauty and variety of all architecture and I’m so lucky to work in a historic building where I can admire it daily. The architectural detail is everywhere. Yet, what I love most is being able to see behind the scenes! Seeing the details of the building that no one else sees, such as areas in the basement or old clay tiles and structure above the ceiling, is fascinating. It’s a treasure to be able to view original blueprints and early floor layouts from 1903, when Daniel Burnham built this building.

What can visitors expect to see and explore at your property during Open House Chicago?
Some of the best architects in the industry are tenants of 224 S. Michigan, including SOM, Stantec (formally VOA) and Goettsch Partners. Visitors can view models from each firm and see how these architects design different buildings throughout the world.

Why should they make visiting your building a priority?
Aside from the beauty of our lobby and grand staircase, guests can also see the atrium and skylight when visiting the architectural firms on the tour.

Wintrust Bank Building – 231 S. LaSalle
Assistant General Manager: David Holtzman

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have been working at 231 for 11 months now and I have been in the industry a little over three years.

Describe a “Day in the Life.”
Most of the time I am handling the day-to-day finances of the building, but there are times where you need to deal with construction work or work with the tenants to make sure everyone is happy and comfortable in their space. We have a great, collaborative team here.

What do you enjoy about property management?
I really love how each day is different and presents new tasks or opportunities to learn valuable skills. It’s a fascinating industry and I have learned a lot in the little time I have been with JLL.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
It has history and it has been around for a long time. With more recent features like our rooftop deck, the building is starting to blend its classical look with a modern feel in timeless way. A perfect example of this is the recently restored second floor banking hall, which is 88,000 square feet of architectural splendor. Another fun fact: Few people know our building stands on the site of the former Grand Pacific Hotel, where the continental U.S. was officially divided into four time zones in 1883.

What can visitors expect to see and explore at your property during Open House Chicago?
Visitors can relax on our rooftop deck and take in close-up views of the Chicago Board of Trade Building, 190 S. LaSalle and other icons of the financial district. Make sure to head down to our basement after to explore the vaults. The gold bars left long ago, but the intricate doors to the safes are pieces of art themselves.

Why should they make visiting your building a priority?
231 S. LaSalle is living history. It’s nearly a century old and it has seen a lot. We’re also excited to be one of the sites with a special Snapchat geofilter. Come take some snaps with the #OHC2017 filter!

Prudential Plaza – 130 E. Randolph
Property Administrator: Kathy Cook

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I’ve worked at Prudential Plaza since 2002 and have been in the real estate industry since 1990.

Describe a “Day in the Life.”
Property management is never the same day twice. We field tenant calls all day long, along with talking to vendors about certificates of insurance and our freight elevator and dock requirements. Once a new lease is complete, we handle everything from constructing the tenant’s space to throwing them a welcome breakfast. For existing tenants, we schedule monthly events like a regular happy hour and our upcoming Halloween Taffy Apple giveaway.

What do you enjoy about property management?
The variety. In the same day, I’ll work on leasing, construction, security, accounts payable and even event planning.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
Prudential is unique because of its two parts. One Prudential was built in 1955, at the time the highest roof in Chicago and one of the first skyscrapers built post-WWII, while Two Prudential was built in 1990. Inside, the towers share a common lobby that we recently remodeled with a more modern, tech-forward feel. Also, our location can’t be beat. We’re close to the lake and right across the street from Millennium Park. We’re even connected to the Pedway, which is fun way to explore the city in inclement weather—you’d be surprised how much ground you can cover.

What can visitors expect to see and explore at your property during Open House Chicago?
My favorite space, our 11th-floor roof deck and clubhouse amenity space. The view from the roof deck is spectacular and with lounge furniture and fire pits, it’s a great place to relax.

(Note: Prudential is only open 9am to 5pm Saturday, CAF Members and Priority Access Only)

Why should they make visiting your building a priority?
It’s a breathtaking view of the lake, park and entire city. We may not be as high as other decks, but we’re definitely the most picturesque.

Civic Opera Building – 20 N. Wacker
General Manager: Hope Tate

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have worked at the Civic Opera Building for the past two years and have been in the real estate industry for 15 years.

Describe a “Day in the Life.”
I oversee all capital, operational and financial responsibilities at the building and manage tenant and client relationships. Put simply, our team ensures the building is firing on all cylinders. Our top priority is making sure each of our tenants loves to come to work here each morning.

What do you enjoy about property management?
The people. I have the opportunity to work with and learn from the best in the business, from our engineering staff to our security pros to our vendors and tenants. It’s a job that keeps you on your toes and using both sides of your brain. One day, you’re focused on infrastructure improvements and the next, you’re planning a tenant engagement event.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
The Civic Opera Building was built in the ‘20s by Graham, Anderson, Probst & White. Our building is a fantastic mix of Art Nouveau and Art Deco. With the marble and restored chandeliers in the lobby, you feel like you’re entering a glamorous time machine.

What can visitors expect to see and explore at your property during Open House Chicago?
Our lobby, which is a landmark for a reason. It’s a reflection of Roaring Twenties’ sophistication and an extension of the stunning Civic Opera House next door. Then you can ride up to our new 15th floor rooftop deck. You can’t find these river views anywhere else and you wouldn’t believe how crowded this place gets at lunch hour.

(Note: Civic is only open 9am to 4pm Saturday)

Why should they make visiting your building a priority?
It’s our responsibility to share this beautiful, historic property with Chicago’s urban explorers. We honor our history here, but continue to modernize. We have a barbershop that’s been in the building for nearly 50 years and on the other side of the coin, we just welcomed a yoga studio.

111 W. Jackson
General Manager: Genevieve Jeanty

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have been working at this property for just over two years and have been in the industry for fifteen years.

Describe a “Day in the Life.”
Although each day varies for our team, all of our activities contribute to our goal to deliver excellent customer service for our client, the building owner, as well as of all of our tenants in the building.

What do you enjoy about property management?
I enjoy the opportunity to work in concert with our entire team to generate creative solutions, and then to execute on them, in order to achieve our client and tenant goals. The key is taking the time to identify and truly understand what those goals are.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
Our 25-story tower, built by A. Epstein & Sons, feels like a community to me – this is most evident when I walk around the building to meetings or to check on project progression and end up running into other team members, our vendor partners and our tenant contacts.

What can visitors expect to see and explore at your property during Open House Chicago?
Visitors will see a culmination of many of the projects that our predecessors and current team have completed at a building that is almost 60 years old, from a lobby renovation to an elevator modernization that added newer destination dispatch technology to a roof deck (completed in 2012) that our tenants and their employees can enjoy.

Why should they make visiting your building a priority?
It’s an opportunity to visit a building that continues to reinvent itself through the commitment from its building owners.

Aon Center – 200 E. Randolph
Chief Engineer: John Schmidt

Open House Chicago 2017

How long have you worked at your property? How long have you worked in the industry?
I have worked at the building since I graduated high school in 1983.

Describe a “Day in the Life.”
Each day goes by here in the blink of an eye. There is always something new going on and the job never gets old.

What do you enjoy about property management?
What I like about property management is being part of a team that take pride in running a beautiful building like Aon Center. It takes a lot of hard work to keep a huge building like this clean, comfortable and energy efficient.

What do you love about your building? Fun facts, historical info, design features, favorite spaces, etc.
In the last 12 years or so, we have done a lot of projects to replace old HVAC equipment with new, more energy-efficient equipment. Back in 2015, the building used more than 26 million kilowatt hours of electricity and in 2016, it was down to below 15 million kilowatt hours. That is a savings of more than $1 million dollars per year!

What can visitors expect to see and explore at your property during Open House Chicago?
When visitors come to the Aon Center for Open House Chicago, they can expect to see the best view of our city from high above it on the 71st floor.

Why should they make visiting your building a priority?
People should make visiting Aon Center a priority because it’s Chicago’s third-tallest building with an unbeatable view.

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