Monthly Archives: December 2016

Retail Series Part 3: Getting to know Jim Harris

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Jim Harris has the opportunity to help shape a cultural icon. Senior General Manager, Retail at Navy Pier, he is part of a team that’s completely reimagining the 100-year-old historic landmark. “We don’t want to create a boardwalk atmosphere, we want to be a place where people come and interact with the landscape of the City of Chicago,” Jim says.

JLL won Navy Pier’s accounting contract in 2012, retail management in April 2015 and just won specialty leasing and brand activations. Jim came on for the first day of the management assignment and didn’t want to leave. What other property could make him the primary contact for seven boats and in close touch with Chicago’s top restauranteurs? It’s a different world than managing a mall.

Jim Harris

This holiday season: Navy Pier retailers do 75 percent of their sales between April and September, which means this time of year provides an opportunity for creative thinking. With highly attended events like upcoming “The Voice” auditions in January and the Chicago Flower & Garden Show in March, we’re giving the off-season a traffic boost ahead of a major retail transformation.… Read More

Retail Series Part 2: Touring Chicago’s flagships

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Author: Ryan Emerick

Chicago retail flagshipsIf you were to walk Michigan Avenue—Chicago’s Magnificent Mile—you would notice the unique stores that line the busy street. In comparison to most retail spaces, the stores on Michigan Avenue seem to be bigger, brighter and fancier, with lavish window displays, iconic architecture, cutting-edge technology and specialty restaurants.

“The flagship store is an entirely different experience compared to a mall or store in the suburbs,” says James Cook, JLL Americas Director of Research, Retail. The term “flagship” refers to the lead ship in a fleet. Often set in a prime urban location like the Magnificent Mile, a flagship store is considered to be the leader in its fleet of stores—a showcase of the very best the brand has to offer.

JLL Retail Research recently analyzed the features of 145 flagship stores across four U.S. markets: New York, Los Angeles, Chicago and San Francisco. They identified specific characteristics that set flagship stores apart from fleet stores and differences between flagship stores across retail categories: luxury and luxury lite, high to middle priced, low priced and discount and other.

I toured six Chicago flagship stores—Restoration Hardware, Uniqlo, Ralph Lauren, AT&T, Burberry and Under Armour—to determine if there were marked differences in flagship stores of different cities. More specifically, to find out: what sets the Chicago flagship stores apart from those in New York, Los Angeles and San Francisco?

Restoration Hardware – 1300 N. Dearborn Pkwy

Chicago retail flagships

As I climbed out of the taxi I thought the driver took me to the wrong address. Stately mansions lined the quiet, leafy street populated by schoolchildren and elderly couples with dogs. Compared to its neighbors the only conspicuous feature of the Restoration Hardware flagship store was the two valet attendants out front. Otherwise, the store could pass for a home.… Read More

Retail Series Part 1: Holiday shopping forecast

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Hold on to your wallets, this holiday shopping season is shaping up to be one for the books. JLL Research predicts consumers will spend more on their holiday gifts than ever before—a solid four percent hike in 2016 compared with 2015.

Black Friday boost

Holiday shopping

Strolling carolers at Rosedale Center

For a boots-on-the-ground perspective on Black Friday, the season’s first official shopping frenzy, we checked in with JLL’s Scott Michaelis, general manager of Rosedale Center in the Twin Cities. More than 80 retailers opted to open at 6pm on Thanksgiving, he tells us, and Thursday traffic was up 30-plus percent. Sales from key retailers surveyed were slightly up compared with 2015 with self-gifting, small gifts and sale apparel leading the way.

“We see local factors ripe for successful sales with expected gains of three to four percent over 2015. The local economy is good and unemployment rates are low, both indicators of a strong season,” Scott says.… Read More

More than 55,000 new multifamily units since 2000?!

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We did a double take too. Since 2000, the Chicago market has delivered or renovated 55,324 units. We’re talking all classes and properties with 20 units or more, excluding student housing and affordable housing.This number speaks to a Chicago market nearing the peak of the multifamily cycle. Rents have risen sharply since the turn of the century, mirroring a national trend. With roughly 7,000 units flooding the market in the next 24 months, though, we’ll likely hit our local capacity and see new supply start to taper.

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